Compania: Genpact

Localitatea: Bucuresti

About the job

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of Facility Operation Manager

You should be responsible for handling Day-to-Day operations of Building Management and Logistics functions.


  • You should maintain Site at 100% readiness to deliver from Security, Housekeeping & Facility management perspective
  • Assure building management, including HVAC, electrical, generator, UPS, water distribution, life safety, fire services, security access control, computer room, spaces moves , etc.
  • Perform cost control, budgeting, resource management and planning for building management related issues
  • Handle vendor relations for the outsourced services in order to provide continuous services
  • You should work closely with external vendors/housekeeping and security team to close gaps from above
  • Handle Customer Queries and Complaints
  • Monitor environmental issues
  • You should handle procurement of spares, consumables and build management related services
  • Collaborate with senior management as it relates to business growth, strategy, and operational planning.
  • Handle global operations to achieve/exceed P&L expectations.
  • Be responsible for implementing new technologies in operations and display executive presence.
  • Be a senior partner concern point for resolving customer & internal issues.
  • Maintain & grow excellent customer relations – focus on improving NPS.
  • Is involved in the growth and development of future company leaders through own leadership example, coaching & mentoring
  • Bring in external perspectives and evolving practices in operational processes


Minimum Qualifications

  • University graduate
  • Meaningful experience required, preferably in a similar environment
  • Functional understanding of building monitoring systems, including BCP, DRP, security management
  • Sourcing and Supplier management knowledge
  • University graduate

Preferred Qualifications

  • Computer literacy with MS Office
  • Excellent interpersonal skills
  • Sourcing and Supplier management knowledge
  • Proven ability to perform multiple tasks while meeting deadlines
  • Work under pressure in a dynamic, demanding environment while maintaining/enhancing quality performance levels
  • Outstanding negotiation, interpersonal, verbal and written communication skills.
  • Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience.
  • Ability to coordinate management teams in own portfolio and across the organization to achieve the performance goals agreed with the customer
  • Analytical problem-solving skills with an outstanding attention to detail.
  • Solid and diverse knowledge and expertise on the field of activity, intellectual agility, focused on results

What we can offer!

  • Attractive salary;
  • Stable job offers – employment contract;
  • Work in a multicultural environment;
  • Various trainings (initiating, soft skills );
  • Possibility of development;
  • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Pentru aplicatii accesati: Genpact

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