Compania: PepsiCo Bucharest – Romania
Level 2 Technical support with a focus on security, governance and technology infrastructure service delivery.
This role will be responsible for:Incident Management:– Point of escalation for all country Network/Security service issues (including out of hours support) to standard support contract terms. Joint responsibility with the country Operations Manager, for solving major incidents within the Infrastructure area.
- Level 2 incident management for End User computing
- Level 2 incident management for Compute (backup IT Operations Lead)
- Level 2 escalation point for Service Management area
- Active Directory Management
Network Services Delivery:
- Managing circuit providers
- Managed services providers management (incident, change, problem management)
- Change Management for network infrastructure
- Service improvement
- Proactive service monitoring
- Point of Escalation for Incident Management related to local network services
Security & Compliance:
- Control Owner for Local IT Controls
- Execution of Self-Testing for IT Controls
- License Management
- Change Coordinator
- Ensures compliance to all security policies and standards within Romania
- Reactive and proactive security incident management including assisting with escalated incidents and major incident analysis.
- Responsible for computer room security across Romania – includes but is not limited to Access Control, Physical (Environmental) Security and Operations Security
Key Competencies Required:Technical Expertise• Significant experience within network infrastructure and security, deep understanding of specialist areas of network technology and a good working knowledge of non-specialist Infrastructure technologies sufficient to guide team through ITIL Incident, Problem and Change management processes.• Deep understanding of IT Controls, testing and reporting• Cisco CCNA, Microsoft Active Directory, Microsoft Sharepoint, Powershell scripting• Deep functional knowledge of security threats and prevention techniques• Experience of working in multinational organizations in a security role• Experience of working within a large IT organizations governance and control• Knowledge of all BIS areas impacted by Security (Technology, Service, Business Solutions)
- Consumer Goods
- Food & Beverages
- Information Technology and Services
- Information Technology
Securitate in Romania
Servicii pentru industria de securitate: Consultanta de securitate, Audit securitate, Selectie si audit furnizori de securitate, Solutii de securitate – optimizare buget de securitate, Business Intelligence, Business Counterintelligence, Securitatea informtiilor, Externalizare management servicii de securitate, Analize, statistici de securitate, Instrumente utile pentru industria de securitate, Consultanta marketing si vanzari, Training, Recrutare, Joburi securitate, Marketing online, Broker de securitate.